Last Updated: [15/09/2025]
Thank you for choosing ”marketiqu”
We value your trust and are committed to providing high-quality digital products to our customers.
Because of the instant-access nature of our digital items, it is important to understand our refund policy before making a purchase.
1. Digital Products – No Refunds
- All products sold on our website are digital and delivered electronically.
- Once your payment is successfully processed and the product is delivered or made accessible to you, the purchase is considered final and non-refundable.
- We do not offer refunds, returns, or exchanges for any digital products under any circumstances.
- By completing your purchase, you acknowledge and agree to this no-refund policy.
2. Why We Do Not Offer Refunds
- Digital products are delivered instantly, which means they cannot be returned once accessed or downloaded.
- Granting refunds after access would result in customers being able to retain the product while receiving their money back, which is not fair to our business or other paying customers.
- This policy helps us protect our intellectual property and maintain the quality of our services.
3. Exceptional Cases
- While we do not provide refunds, if you experience technical issues (e.g., unable to download or access the product after payment), please contact our support team.
- We will work with you to resolve the issue promptly by restoring your access or re-sending the digital product.
- A refund will only be considered if our system confirms that no access was provided at all, and the issue cannot be fixed from our side (this is extremely rare).
4. Acknowledgement of Policy
- By making a purchase from our website, you confirm that you have read, understood, and agreed to this Refund Policy.
- It is your responsibility to review all product descriptions, previews, or samples before making a purchase decision.
5. Contact Us
If you have any questions about this Refund Policy or face any problems accessing your purchased product, please contact us. We are happy to help you.
Email: support@marketiqu.com
Phone: +8801956147202
Address: Bagerhat, Mollahat, 9380, Bangladesh